Lexus Australia has today announced that it will initiate a safety recall involving Lexus IS, GS, RX, LC, LS, LX, NX, RC & IS-F vehicles produced between September 2013 - June 2015 and September 2017 - May 2019. The total number of vehicles involved is 6,610.
The involved vehicles are equipped with a fuel pump which may stop operating. If this were to occur, warning lights and messages may display on the instrument panel, and the engine may not run smoothly. This can result in a vehicle stall, and the vehicle may be unable to be restarted. If a vehicle stall occurs while driving at higher speeds, this could increase the risk of a crash.
For all involved vehicles, Lexus dealers will replace the low-pressure fuel pump with an improved one free of charge
Depending on the vehicle, it is expected that it will take approximately 2-4 hours to replace the fuel pump. However, depending upon the Dealer's work schedule, it may be necessary for the owner to make the vehicle available for a longer period of time.
Lexus Australia will provide all owners of involved vehicles details of this safety recall campaign by mail to their last known address. To update your contact details, please call the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday 8.00am to 6.00pm AEDT) or click here
Owners with additional questions or concerns are asked to please contact their local/preferred Lexus Dealer in the first instance or the Lexus Customer Assistance Centre on 1800 023 009 (Mon-Fri 8.00am-6.00pm AEDT). Please quote your 17-digit Vehicle Identification Number (VIN).
Q1. What models are involved?
A1. A total of 6,610 vehicles are involved in Australia, including Lexus IS, GS, RX, LC, LS, LX, NX, RC & IS-F.
Note: Although the involved vehicles are within the above VIN ranges, not all vehicles in these VIN ranges were sold in the Australian market.
|MODEL NAME ||VERSION ||WMI ||VDS ||CD ||VIS FROM ||VIS TO ||PRD FROM ||PRD TO ||QTY |
|GS350 ||GRL12 ||JTH ||BZ1BL ||# ||0A013163 ||0A017210 ||01-Nov-17 ||03-Oct-18 ||34 |
|GRL10 ||BE1BL ||05028560 ||05044333 ||02-Sep-13 ||28-Jul-14 ||82 ||GRL10 ||BE1BL ||0A000189||0A009604||12-Sep-14||12-Feb-15||35 |
|GS200||ARL10||JTH ||BA1BL||# ||0A007042||0A007809||17-Jan-18||10-May-18||8|
|GS250 ||GRL11 ||JTH ||BF1BL ||# ||0A000101||0A000523||11-Sepr-14||23-Dec-14||7 |
|GRL11 ||BF1BL ||05009213 ||05011095 ||20-Sep-13 ||28-Jul-14 ||42 |
|GS450h ||GWL10 ||JTH ||BS1BL ||# ||05006520 ||05007293 ||03-Sep-13 ||17-Jul-14 ||36 |
|BS1BL ||0A000108 ||0A000454 ||11-Sep-14 ||17-Feb-15 ||20 |
|IS300 ||ASE30 ||JTH ||BA1D2 ||# ||05061910 ||05089612 ||02-Oct-17 ||30-Nov-18 ||782 |
|IS350 ||GSE31 ||JTH ||BE1D2 ||# ||05005509 ||05019611 ||02-Sep-13 ||29-Jan-15 ||79 |
|BE5D2 ||05005495 ||05020227 ||02-Sep-13 ||21-Feb-15 ||976 |
|BZ1D2 ||05031583 ||05034296 ||04-Oct-17 ||30-Nov-18 ||276 |
|IS-F ||USE20 ||JTH ||BP262 ||# ||05011324 ||05011568 ||13-Sep-13 ||24-Jul-14 ||22 |
|LC500h ||GWZ100 ||JTH ||HY5AY ||# ||0A000858 ||0A001416 ||15-Nov-17 ||11-Jul-18 ||8 |
|LC500 ||URZ100 ||JTH ||HP5AY ||# ||0A004445 ||0A006477 ||29-Nov-17 ||30-Nov-18 ||73 |
|LX570 ||URJ201 ||JTJ ||HY00W ||# ||04134039 ||04178847 ||02-Sep-13 ||09-Mar-15 ||226 |
|LS460 ||USF40 ||JTH ||BL46F ||# ||05124949 ||05135554 ||02-Sep-13 ||29-Jan-15 ||19 |
|LS500 ||VXFA50 ||JTH ||B51FF ||# ||05000982 ||05008059 ||23-Jan-18 ||29-Oct-18 ||19 |
|B5LFF ||05000609 ||05007884 ||15-Jan-18 ||27-Oct-18 ||63 |
|LS500h ||GVF50 ||JTH ||BY1FF ||# ||05001088 ||05004395 ||26-Jan-18 ||26-Sep-18 ||2 |
|BYLFF ||05000159 ||05004717 ||07-Oct-17 ||27-Oct-18 ||26 |
|LS600h ||UVF45 ||JTH ||CU46F ||# ||05017672 ||05019998 ||09-Sep-13 ||03-Nov-14 ||13 |
|LS600hL ||UVF46 ||JTH ||DU46F ||# ||05017543 ||05019066 ||16-Sep-13 ||23-Feb-15 ||7 |
|NX200t ||AGZ15 ||JTJ ||BARBZ ||# ||02002817 ||02030390 ||01-Dec-14 ||02-Jun-15 ||659 |
|AGZ10 ||YARBZ ||# ||02002196 ||02014458 ||01-Dec-14 ||01-Jun-15 ||170 |
|RC200t/300 ||ASC10 ||JTH ||HA5BC ||# ||05007551 ||05009330 ||19-Sep-17 ||11-Jan-19 ||78 |
|RC350 ||GSC10 ||JTH ||HE5BC ||# ||05000108 ||05005439 ||21-Apr-14 ||23-Feb-15 ||163 |
|HZ5BC ||05017931 ||05020071 ||06-Dec-17 ||10-Jan-19 ||257 |
|RX450h ||GYL25 ||JTJ ||BGMCA ||# ||02031602 ||02049669 ||02-Oct-17 ||06-May-19 ||557 |
|RX350 ||GGL25 ||JTJ ||BZMCA ||# ||02029232 ||02045036 ||03-Oct-17 ||11-May-19 ||1290 |
|RX450hL ||GYL26 ||JTJ ||DGKCA ||# ||02000119 ||02007441 ||04-Dec-17 ||24-Dec-18 ||202 |
|RX350L ||GGL26 ||JTJ ||DZKCA ||# ||02000132 ||02020215 ||04-Dec-17 ||07-May-19 ||379 |
(#) indicates additional check digit (alpha or numeric).
Q2. What is the condition? (Description of the problem)
A2. The involved vehicles are equipped with a low-pressure fuel pump, located in the fuel tank, that supplies fuel pressure to the fuel injection system. These fuel pumps may include impellers which have been manufactured with lower density. If these impellers are also (1) of a design with lower surface strength or (2) of a different design but were exposed to production solvent drying for longer periods of time, higher levels of surface cracking may occur. This may cause excessive fuel absorption to occur, resulting in impeller deformation. In some cases, the impeller may deform to a point that creates interference with the fuel pump body which may cause the fuel pump to become inoperative.
An inoperative fuel pump could result in illumination of the check engine and master warning indicators on the instrument panel, the engine not running smoothly, the engine not starting and/or vehicle stall while driving at low speed. However, in rare instances, vehicle stall could occur while driving at higher speeds, increasing the risk of a crash.
Q3. What does the remedy involve?
SQ1. Are there any symptoms/warnings of this condition?
Drivers may experience illumination of the check engine and master warning indicators on the instrument panel, the engine not running smoothly, and the engine not starting and/or vehicle stall.
SQ2. How is this recall related to the recall previously filed in North America in January 2020?
This is the same issue as the recall initiated in North America in January 2020. After further investigation, we are now initiating a global recall and adjusting the scope of affected vehicles in North America.
SQ3. What is an impeller?
The impeller is the rotating component within the low-pressure fuel pump that drives the fuel through the pump.
A3. For all involved vehicles, Lexus dealers will replace the low-pressure fuel pump with an improved one free of charge
Q4. How long will the remedy take?
SQ1. The number of involved vehicles is very large. Do you have enough replacement parts?
We are working closely with the supplier to provide the replacement parts as quickly as possible.
A4. Depending on the vehicle model, it will take approximately 2-4 hours. However, depending upon the Dealer's work schedule, it may be necessary for the owner to make the vehicle available for a longer period of time.
Q5. What was the improvement made to the fuel pump?
A5. In April 2019, the production process was changed so that the density of the fuel pump impellers was improved.
Q6. Does this condition affect other Lexus models?
A6. Only models mentioned in the VIN range in the table at question 1 are involved in the Australian market. Due to a number of differences in the fuel pump, other Lexus models in Australia are not included in this recall.
Q7. My vehicle is in the affected production range. What should I do?
A7. Please contact your closest/preferred Lexus dealer to verify if your vehicle is affected. Alternatively, please contact the Lexus Customer Assistance Centre (LCAC) on 1800 023 009 (Mon-Fri 8.00am-6.00pm AEDT). Please quote your 17-digit Vehicle Identification Number (VIN).
Q8. Where can I find my VIN?
A8. VIN number location varies by model. For information on how to find the VIN position specific to your vehicle, please search "vehicle identification number" in the alphabetical index at the rear of your Owner's Manual.
For more information, please contact:
Lexus Australia public relations
M: +61 466 612 742